Most Asked Question
FAQ - Oradola
Do I need to open an account in order to shop?
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
What are the available payment methods?
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
I got the wrong size for my item, How do I return it?
To start the return/exchange process, all you have to do is to contact us at info@oradola.com
How long does the shipping take?
For most countries, it usually takes between 7 to 14 days for the items to reach you. If you want to know more about delivery time, kindly check our Shipping Policy
How do I track my order?
Reach out to us via email or inbox and we will tell you about the status of your order
Can I cancel my order?
Yes, you can cancel your order anytime within 2 days of the purchase. However, if the item has been shipped, you will have to wait until the item to reach you
To cancel your order, simply use the form below or send us an email at info@oradola.com
If I refund my order, how will I receive my funds?
After being eligible for the return, you will receive the funds to your original payment method you used while checking out.
For more info about the eligibility of the return and refund, simply CLICK HERE